po polsku
illustration: DALL-EYour specialists solve customer problems, track legal changes, or implement new solutions every day. That is ready-made material for communication.
- An accounting office can advise on how to prepare for a tax inspection.
- A tech company can publish a mini-guide on cybersecurity.
- A restaurant can write an article on seasonal food trends.
We often meet companies convinced that nothing is happening inside their walls. But once we start talking, it turns out they have plenty of knowledge and experiences that can be shaped into engaging content. The biggest issue is not a lack of topics but a lack of habit in spotting them daily.
By sharing your knowledge, you gain expert status and make it easier for the media to create coverage.
People are the best source of stories
Every team holds stories that capture attention more than dry facts ever could.
- A young employee who started as an intern and now leads a team.
- A colleague in sales who organises charity events.
- A team that earned a certificate or completed training together.
Such stories require no big budgets but clearly show that a company has soul and real people behind it.
Small events also matter
Many business owners think only major changes are worth sharing. That is a mistake. Smaller updates also hold media value.
- Signing a deal with a local partner.
- Introducing eco-friendly practices, like saving energy at the office.
- Attending an industry conference or even a local trade fair.
For journalists and clients, it is often these “everyday” updates that are more engaging because they show the company in action.
Numbers and summaries that speak for themselves
Data is incredibly valuable, especially when it reveals trends.
- An online store can share a list of top holiday purchases.
- A recruitment agency can show changes in demand for certain jobs.
- A sports equipment brand can reveal the total distance covered by users of its app.
Stats, insights, or your own research always make compelling content for the media.
Show how you work and what matters to you
A company’s image is shaped not only by its offer but also by its values.
- Updates about employee volunteering.
- Reports from CSR efforts, like supporting the local community.
- Examples of how you care for your team – benefits, flexible work, training.
These are great topics for both your press room and employer branding efforts.
If you believe nothing is happening in your company, you are probably only focusing on the “big” events. But communication is mostly about consistency and authenticity. Stories of people, small changes, everyday data, or social actions can all be turned into meaningful content.
An online press room is a tool that helps build the image of an active, competent, and open company step by step. The goal is not to announce a revolution every week but to regularly show that your brand is alive, responsive, and adds value to its surroundings.
Aleksander Pawzun,
board member of Calmfox.pl
COMMERCIAL BREAK
New articles in section Marketing and PR
AI marketing versus AI-powered marketing
Karolina Łukasiewicz
How to distinguish a buzzword from artificial intelligence that actually increases business efficiency? Is every marketing strategy using algorithms truly driven by AI? No, because in many cases, AI marketing is merely the automation of specific, previously known processes.
Brand visibility in the age of algorithms
Aleksander Pawzun
A few years ago, everything was simpler. It was enough to have a good website, do SEO, run a blog, and publish on social media. Whoever was systematic was visible. Whoever invested in content and positioning gained customers. That world no longer exists.
Queue psychology. Scientists' discovery used in Call Centers
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The discovery first described by psychologists in the second half of 2024 concerns the so-called "relative progress effect". When customers observe fast service at the beginning of their wait, they tolerate slower service much better later in the waiting period.
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Browser Fingerprinting. Marketing Uses Digital Traces
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A fingerprint created for each browser can identify not only a device but also a specific user. The data collected this way is mainly used for marketing purposes, which can result in cases where, for instance, a Mac user pays up to 30% more for the same product than a PC user.
Outdoor advertising in Poland. OOH market by the numbers
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In 2024, the outdoor advertising market in Poland reached a record PLN 806 million, with its digital segment growing by 32%. Notably, growth was faster outside the largest cities. Advertising on buses and trams also proved more effective than many online campaigns.
Predictive Analytics in Ads. Customer Doesn’t Know Yet, But Ad Does
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Artificial intelligence is changing the rules of marketing. Predicting customer behaviors through advanced AI algorithms and making data-driven decisions is already the present. The report "The State of AI," published by McKinsey, shows the impact this will have on the advertising and marketing industry.
Poles do not forgive brands' mistakes. Armatis Customer Experience Index
Krzysztof Fiedorek
As many as 57.2% of Poles are willing to abandon a brand after one bad customer service experience. This result is similar to what was noted in the United States. Every third Polish customer prefers phone contact with a consultant, though over 13 percent now prefer chat.
