illustration: bing.com/createIn the experiment, published by SWPS University researchers in the journal "Computers in Human Behavior: Artificial Humans," 40 people participated and were divided into two groups. In the first group, the commands were issued by a robot; in the second, by a human. In both groups, 90% of participants followed all instructions, pressing ten consecutive buttons on an electric impulse generator.
The study results show that people are inclined to follow orders from an authority, even when those orders conflict with their morals. In this case, the authority was a robot, lacking human traits such as empathy or a sense of justice. Yet, participants were willing to obey its commands, even if it meant causing pain to another person.
The Dangerous Authority of Robots
- In both groups, participants withdrew at the later stages of the experiment (in the control group with a human at buttons 7 and 9, and in the experimental group twice at button 8). In both groups, two people opted out of the experiment - commented Dr. Konrad Maj, who supervised the experiment, as quoted on the SWPS University website. - To our knowledge, this is the first study showing that people are willing to harm another person when a robot instructs them to do so. Moreover, our experiment also showed that if the robot escalates demands, instructing a person to inflict increasing pain on another, people are also inclined to comply.
The study has significant implications for future safety, as robots become increasingly technologically advanced and play a larger role in our lives. The results suggest that people may be willing to trust robots unconditionally, even if those robots make wrong decisions or issue harmful commands.
Key Findings:
- People are inclined to follow orders from an authority, even if those orders conflict with their morals.
- An authority can even be a robot, which does not possess human traits.
- In the future, as robots become more technologically advanced, people may be inclined to trust them unconditionally, even if they make incorrect decisions or issue harmful commands.
- Robots could be used to manipulate people and prompt them to take actions that are harmful to them.
- Robots could be used to incite violence or harm others.
- People may become overly reliant on robots and stop thinking independently.
- How can this be prevented? It seems there are two paths - summarizes Dr. Konrad Maj, as quoted on the SWPS University website. - First, robots can be programmed to warn people that they may sometimes be wrong and make incorrect decisions. Second, we need to emphasize education from an early age. Although robots are generally trustworthy, they shouldn’t be trusted unconditionally. However, it’s worth noting that disobedience to machines seems pointless, as they already help us, for example, in stores or airports. In non-humanoid forms, they are already among us.
***
More about the repeated Milgram experiment and similar studies in business, healthcare, and sports will be presented on December 9 and 10, 2023, at the international HumanTech Summit at SWPS University. The event is organized by SWPS University’s HumanTech Center. Online access is free: https://www.htsummit.pl/
COMMERCIAL BREAK
New articles in section Media industry
Health disinformation on the internet. Diagnosis from an algorithm
Katarzyna Czechowicz
Health disinformation can cause a cancer patient to see a doctor when it is too late for effective treatment. It can also undermine trust in doctors and public institutions. As a result, people may refuse to cooperate even during a real external threat, experts warn.
Feminatives are not a given. How Polish women talk about their professions
SWPS
Polish women still rarely use female job titles. This comes from the latest report by the Center for Research on Social Relations at SWPS University. Women's professional activity proved to be a significant factor in using feminatives.
Who trusts articles written by artificial intelligence? Results of a study from China
Krzysztof Fiedorek
Young readers trust machines more than human writers. When they consume news, they prefer the cool objectivity of algorithms over human emotions. They believe that articles created by AI are objective. As they interact with these texts more frequently, they rarely notice any harmful biases in them.
See articles on a similar topic:
Children and communication with machines. Experiment by SWPS researchers
SWPS
How do primary school students treat humanoid robots? Researchers from SWPS University have shown that in most cases, children relate to robots politely, and younger children and girls more often perceive them as possessing human characteristics.
Online News Portal Readers in Poland. Loyalty Analysis
Bartłomiej Dwornik
Among news portals, Onet has the highest number of users. However, in terms of reader loyalty, it falls behind Wirtualna Polska. When looking specifically at news readers, Gazeta takes the lead, though it ranks poorly in Google search positioning.
Dead internet theory is a fact. Bots now outnumber people online
Krzysztof Fiedorek
Already 51% of global internet traffic is generated by bots, not people. As many as two-thirds of accounts on X are likely bots, and on review platforms, three out of ten reviews weren't written by a human. Do you feel something is off online? It's not paranoia. In 2025, it's a reality.
How do we assess news credibility? Data analysis from 40 countries
Krzysztof Fiedorek
Are people defenseless against false information? Do they really fall for clickbait and fake news? A meta-analysis of 67 studies involving 200,000 people shows the problem is different than we thought. Instead of excessive gullibility, we are dealing with the opposite.





























