illustration: bing.com/createIn the experiment, published by SWPS University researchers in the journal "Computers in Human Behavior: Artificial Humans," 40 people participated and were divided into two groups. In the first group, the commands were issued by a robot; in the second, by a human. In both groups, 90% of participants followed all instructions, pressing ten consecutive buttons on an electric impulse generator.
The study results show that people are inclined to follow orders from an authority, even when those orders conflict with their morals. In this case, the authority was a robot, lacking human traits such as empathy or a sense of justice. Yet, participants were willing to obey its commands, even if it meant causing pain to another person.
The Dangerous Authority of Robots
- In both groups, participants withdrew at the later stages of the experiment (in the control group with a human at buttons 7 and 9, and in the experimental group twice at button 8). In both groups, two people opted out of the experiment - commented Dr. Konrad Maj, who supervised the experiment, as quoted on the SWPS University website. - To our knowledge, this is the first study showing that people are willing to harm another person when a robot instructs them to do so. Moreover, our experiment also showed that if the robot escalates demands, instructing a person to inflict increasing pain on another, people are also inclined to comply.
The study has significant implications for future safety, as robots become increasingly technologically advanced and play a larger role in our lives. The results suggest that people may be willing to trust robots unconditionally, even if those robots make wrong decisions or issue harmful commands.
Key Findings:
- People are inclined to follow orders from an authority, even if those orders conflict with their morals.
- An authority can even be a robot, which does not possess human traits.
- In the future, as robots become more technologically advanced, people may be inclined to trust them unconditionally, even if they make incorrect decisions or issue harmful commands.
- Robots could be used to manipulate people and prompt them to take actions that are harmful to them.
- Robots could be used to incite violence or harm others.
- People may become overly reliant on robots and stop thinking independently.
- How can this be prevented? It seems there are two paths - summarizes Dr. Konrad Maj, as quoted on the SWPS University website. - First, robots can be programmed to warn people that they may sometimes be wrong and make incorrect decisions. Second, we need to emphasize education from an early age. Although robots are generally trustworthy, they shouldn’t be trusted unconditionally. However, it’s worth noting that disobedience to machines seems pointless, as they already help us, for example, in stores or airports. In non-humanoid forms, they are already among us.
***
More about the repeated Milgram experiment and similar studies in business, healthcare, and sports will be presented on December 9 and 10, 2023, at the international HumanTech Summit at SWPS University. The event is organized by SWPS University’s HumanTech Center. Online access is free: https://www.htsummit.pl/
COMMERCIAL BREAK
New articles in section Media industry
Freelancers 2025 in media and advertising. Useme report
Krzysztof Fiedorek
The modern media and communication market presents entirely new challenges for independent creators. Traditional services are giving way to more complex forms of messaging. The most popular industries in which Polish freelancers operate focus on companies' online presence and visual content.
Video content in Poland. What and how we watch
Paweł Sobczak
Video content is watched remotely, but streaming services are mainly enjoyed in the comfort of home. This is how the consumption of audiovisual content by Poles in 2025 can be summarized. This is the result of an analysis of a study conducted by SW Research and data from the company MEGOGO.
How artificial intelligence misrepresents the news. PBC analysis
Sylwia Markowska
In news summaries generated by the most popular models in Polish, as many as 46% of responses contained at least one significant error, 27% had serious issues with sources (missing, misleading, or incorrect), and 19% contained hallucinations and outdated information.
See articles on a similar topic:
Greenwashing storms media in Poland. Business feel the impact too
BDw
A surge in media coverage reveals a new reality: ESG isn't just a corporate responsibility buzzword anymore - it's a battlefield. According to the Institute of Media Monitoring (IMM), Polish media mentioned "greenwashing" in 619 publications and "eco-hypocrisy" in another 545 in Q1 2025.
Yellow Badge. Jan Bluz's documentary on political prisoners in Belarus
BARD
Imagine writing three posts on a social networking site. For a few clicks on a keyboard, you get three years in a penal colony. Sounds like a grim joke? For political prisoners in Belarus, this is the reality that Jan Bluz shows in the documentary "Yellow Badge", produced with the support of the Pulitzer Center.
Trust in Public Media in Europe. Report by European Broadcasting Union
Krzysztof Fiedorek
Public media in Europe play a significant role in fostering trust and supporting democracy. The EBU 2024 report examines leaders, major challenges, and the impact of media on society. Polish, Hungarian, and Greek media, with results far below the average, face a crucial question: can trust be rebuilt?
Automation of Disinformation. Global Risks Report 2025 and Media
Krzysztof Fiedorek
Disinformation and information manipulation have ranked first among global threats in both the two-year and ten-year perspectives. A particularly concerning factor is that social media algorithms often favor controversial or shocking content, further fueling disinformation.





























