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2.06.2025 Marketing and PR

SEO and AI in Polish e-commerce 2025. Harbingers analysts’ report

Krzysztof Fiedorek

Although 44.56% of e-commerce traffic comes from organic results, over half of online stores are not seeing growth. The biggest surprise? A staggering 9.5 million monthly visits lost due to dead content. On top of that, 38% of companies still don’t appear in AI-generated answers.
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SEO and AI in Polish e-commerce 2025. Harbingers analysts’ reportilustracja: DALL-E

Organic traffic remains number one


Among all traffic sources in Polish e-commerce, organic dominates. It accounts for 44.56% of total traffic - more than any other channel. For comparison, direct visits make up 36.06%, and paid traffic just 7.7%.

Data from the report "SEO and Content Marketing in Polish E-commerce", prepared by analysts at Harbingers, clearly shows that this channel still plays a vital role in sales. For industry leaders, visits from organic reach up to 50%. Yet effectively using this channel remains a challenge for many businesses.

Traffic source Average traffic share
Organic 44.56%
Direct 36.06%
Paid 7.70%
Social 6.96%
Referrals 3.88%
Display Ads 0.75%
Email 0.10%


Stores that know how to harness this channel gain not only a cost advantage but also a brand advantage - users arriving from search results are more likely to convert than those coming from ads.

Only a few are growing


Out of 1,000 surveyed e-commerce companies in Poland, only 295 - just under 30% - saw a year-over-year increase in organic traffic. That’s alarming, given how much emphasis is placed on SEO and content in marketing strategies.

Many e-commerce owners invest in content but fail to optimize it effectively. Search traffic is the result of long-term, methodical work. Without it, results remain stagnant, and competitors pull ahead.


A positive example is DOZ.pl, the report’s leader, which generated 3.7 million annual visits - an increase of over 26%. But such cases are rare.

Weak content is the biggest enemy


The Harbingers and Openfield report shows that 38% of companies produce content that is too short, too shallow, or simply copied from other sources. There’s a lack of strategy and understanding of user needs. As a result, content doesn’t help - it actually harms. Users leave, and Google drops the site’s ranking. In practice, this means mistakes like:

  • publishing content without keywords
  • no internal linking
  • no updates to older materials
  • no alignment with user intent

Instead of "how to choose a tablet as a gift", you get "tablet - our new arrivals". That difference determines whether you rank in the top 3 - or not at all.

9.5 million visits down the drain


One particularly painful stat for the industry: Polish e-commerce loses 9.5 million visits per month due to ineffective content that generates no traffic. This comes from analyzing over 104,000 content pages - guides, blogs, articles - that recorded zero search traffic. Instead of attracting users, they clutter Google’s index.

Metric Value
Stores with active content sections 97.3%
Pages generating no traffic 104,490
Average visits per content page 165
Total visits lost monthly due to ineffective content 9.5 million


This leads to real revenue loss. For stores selling products with a 5% margin, even 1% of those lost visits could translate to hundreds of thousands of złotys. It’s like investing in store shelves that no one visits. The cost is real - the results are not.

Artificial intelligence. An untapped advantage


Only 16.9% of companies are successfully integrating AI into their content marketing efforts. The rest struggle to use its potential - automating product descriptions, analyzing user intent, or optimizing content. This is surprising given the availability of tools like ChatGPT, Claude, or Gemini. AI can generate title ideas, build article structures, and suggest keywords. Teams not using these tools work more slowly and at higher costs.

Media Review
The gap between companies using AI and those avoiding it is widening - similar to the divide we once saw between those investing in SEO and those relying solely on paid campaigns.

The final issue covered in the report is visibility in AI-generated answers - a new and increasingly important traffic source. Nearly 38% of Polish e-commerce brands don’t appear in such responses. This means that when a user asks "best smartwatch under 1000 zł" in Perplexity or Gemini, that company’s offer won’t show up - even if it has a great product and price.

Presence in AI is the new visibility ranking. It’s not enough to rank high in Google - you also have to show up in language model responses. Yet many companies don’t even know this can be tracked and optimized.

***

The report "SEO and Content Marketing in Polish E-commerce" combines data from tools like Ahrefs, Similarweb, Senuto, and proprietary Harbingers analysis with a qualitative CATI study conducted by Openfield among more than 200 Polish e-commerce decision-makers. You can download it for free at raport.harbingers.io/ecommerce-cm-seo-25

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