6.05.2024 Skills and knowledge
Social Influence of Virtual Avatars. A Study by SWPS University
KF
How confident are we in our judgments, and how well can we defend our own opinions? There’s a good chance that we might change our views under the influence of a group of avatars in virtual reality. Researchers from SWPS University studied human susceptibility to the opinions of others, including virtual characters.
illustration: bing.com/createTo date, few studies have analyzed whether moral judgments, such as how we assess someone’s behavior in a given situation, are influenced by group pressure. This topic was explored by researchers from SWPS University in collaboration with the University of Sussex and the University of Kent. The scientists also investigated how opinions about others` behavior change under the influence of avatars in virtual reality.
In the first study, the researchers examined how much participants — 103 people in total — would change their private moral judgments to align with others. First, participants independently assessed specific behaviors, such as a woman scolding her child for a bad grade in school or a man loudly answering his phone during a movie. Later, they evaluated the same behaviors in the presence of three people who responded differently than the participant.
- Participants adjusted their opinions to align with others in 43% of cases.
- However, they did so less frequently when judgments involved harm to others.
Artificial Intelligence Has Persuasive Power
In the second study, the experiment was repeated with 138 participants in a virtual environment. First, each participant individually assessed others` behavior in a given situation. Later, after putting on VR goggles, they repeated this evaluation in the presence of three avatars in virtual reality.
Some avatars were supposedly controlled by humans, while others were controlled by artificial intelligence. In the latter case, participants were informed that the Faculty of Engineering and Digital Arts at the University of Kent was testing three new algorithms implemented in the avatars.
- Participants adjusted their assessments to match those of avatars controlled by humans in 30% of cases.
- They behaved similarly in 26% of cases when the avatars were controlled by AI.
- "We usually adapt our opinions to match those of others for two reasons. First, we succumb to group pressure and seek social acceptance. Second, we may feel that we lack sufficient knowledge and view the group as a source that better interprets the current situation," explains Dr. Konrad Bocian from the Institute of Psychology at SWPS University. - "The results suggest that judgments regarding moral behavior, like other evaluations we make, are subject to pressure from both real and virtual groups."
Group Pressure as a Tool
The researchers emphasize the need for further studies to determine the extent to which digital groups can influence others` judgments. This is particularly important in the context of the rapidly evolving digital communication landscape, which may soon move into various metaverses.
Using group pressure to influence individual moral judgments in the virtual world could be used for both good and bad purposes. That’s why understanding these influence mechanisms is so crucial. Only through deeper knowledge can we increase the awareness of participants in virtual worlds regarding the influence others may exert on them.
The study was published in PLOS One:
Moral conformity in a digital world: Human and nonhuman agents as a source of social pressure for judgments of moral character
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